Privacy Policy

A legal disclaimer

Effective Date: August 2, 2026

The information provided on the Carolina Prime Cleaning LLC website is for general informational purposes only. While we make every effort to ensure that the information on this website is accurate, complete, and up to date, we do not guarantee the accuracy, reliability, or completeness of any information, pricing, service descriptions, or other content. All information is subject to change without notice.

Carolina Prime Cleaning LLC provides residential and commercial cleaning services throughout Charlotte, North Carolina, and surrounding areas. The content on this website is intended solely to describe our services and should not be considered legal, financial, or professional advice.

Service Estimates

Quotes and estimates requested through our website, by phone, or by email are preliminary and are based on the information provided by the customer. Final pricing may vary depending on factors such as the size of the property, its condition, requested services, accessibility, and any additional work required. We reserve the right to adjust pricing after an on-site assessment or additional information is received.

Online Payments

For your convenience, Carolina Prime Cleaning LLC accepts secure online payments through trusted third-party payment providers integrated with our website. Payment information is processed using industry-standard encryption. We do not store your complete credit or debit card information on our servers.

Customers are responsible for ensuring that all payment information submitted is accurate and authorized. Payments are subject to our cancellation, refund, and service policies.

Website Availability

We strive to keep our website available and working properly. However, we do not guarantee uninterrupted access and are not responsible for temporary outages, technical issues, maintenance, or events beyond our control.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience. Carolina Prime Cleaning LLC does not control or endorse these third-party websites and is not responsible for their content, security, privacy practices, or services.

Limitation of Liability

To the fullest extent permitted by the laws of the State of North Carolina, Carolina Prime Cleaning LLC shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of this website, reliance on its content, inability to access the website, or use of our online booking and payment services.

Intellectual Property

Unless otherwise stated, all content on this website—including text, logos, graphics, photographs, designs, and other materials—is the property of Carolina Prime Cleaning LLC and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without our prior written permission.

Governing Law

This Legal Disclaimer and your use of this website shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

Contact Information

If you have any questions regarding this Legal Disclaimer, please contact us:

Carolina Prime Cleaning LLC
Charlotte, North Carolina, USA

Email: info@carolinaprimecleaning.com (replace if you use a different email)
Phone: (704) 9688982

Privacy Policy - the basics

At Carolina Prime Cleaning LLC, we are committed to protecting the privacy and security of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you visit our website, request a quote, book a cleaning service, or make an online payment.

We collect only the information necessary to provide our residential and commercial cleaning services, communicate with you, process payments, improve your experience on our website, and comply with applicable legal requirements.

Your personal information is handled responsibly and is never sold or rented to third parties. We may share information only with trusted service providers who help us operate our website, process secure payments, schedule appointments, or perform other business functions, and only to the extent necessary to provide our services.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. While no online system can guarantee absolute security, we are committed to maintaining industry-standard security practices to help protect your personal information.

By using our website or purchasing our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein

What to include in the Privacy Policy

Our Privacy Policy explains how Carolina Prime Cleaning LLC collects, uses, stores, protects, and shares the personal information of our customers and website visitors. It is designed to help you understand your privacy rights and how your information is handled when you interact with our business.

Our Privacy Policy includes information about:

The personal information we collect, such as your name, email address, phone number, property address, billing information, and any details you provide when requesting a quote or booking a cleaning service.
How we collect your information, including through our website, online booking forms, quote requests, contact forms, phone calls, emails, cookies, and online payment systems.
We collect your information, including providing cleaning services, schedule appointments, process secure online payments, communicate with you, respond to inquiries, improve our services, and comply with legal obligations.
How we protect your information by using reasonable administrative, technical, and physical safeguards, including secure website encryption (SSL) and trusted third-party payment processors.
When we may share your information, such as with trusted service providers that assist with payment processing, website hosting, scheduling, customer communication, and other essential business operations. We do not sell or rent your personal information to third parties.
Your privacy rights, including your ability to request access to, correction of, or deletion of your personal information, subject to applicable laws.
Our use of cookies and analytics technologies to improve website functionality, understand visitor activity, and enhance your browsing experience.
Our data retention practices, explaining how long we keep your information and when it is securely deleted.
Children's Privacy, stating that our services are intended for individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from anyone under the age of 18 without the consent of a parent or legal guardian. If we become aware that we have collected personal information from an individual under the age of 18 without appropriate consent, we will promptly delete that information.
Updates to this Privacy Policy, informing you that we may revise this policy from time to time and will post any changes on this page with an updated Effective Date.
How to contact us if you have questions about this Privacy Policy or your personal information.

At Carolina Prime Cleaning LLC, we are committed to respecting your privacy and handling your personal information responsibly, securely, and in accordance with applicable laws.